Enterprise Rent-A-Car at 487 West Virginia Street, Crystal Lake, Illinois.

April2017- Went in ready with my CC and it was declined because they charge $50 over what the rental is. I didnt have any bills in my name so using my debit card was out of the question. I called my FIL and he helped with a CC. I was nervous about the extra cost of having a secondary driver and added insurance but Kathy asked one little question that changed all that. She asked if we had a Costco card. We did! It saved us over $100!! I was so relieved and kept thanking her for her help. Our total ended up being only $30 more than the original cost. I would recommend this location to anyone in the area. They try to get you the best deal on your rental and work with you in amy situation! I would personally ask for Kathy again and use this location!!!!
Feb 2018- Needed a van to get 7 people into and they had one available for us. I went in the day before to double check. The day of the rental, I had a wonderful experience. I made sure I had more than enough availability on the CC for payment and overages. Was the smoothest rental ever. Great vehicle, plenty of room and in great shape! Again, I would rent from this location again!!